Shipping Policy

Thank you for shopping with us! Below you’ll find everything you need to know about our shipping process.

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been processed, you will receive a confirmation email with tracking information.

Please note: During high-volume periods, processing times may be slightly extended.

Shipping Time & Delivery

Shipping times vary depending on your location and the shipping method selected at checkout. Estimated delivery times typically range from:

• Domestic orders: 3–7 business days

• International orders: 7–21 business days

These are estimated delivery times and may vary due to carrier delays, weather conditions, or customs processing.

Shipping Rates

Shipping costs are calculated at checkout based on your location and selected shipping method. Any applicable duties, taxes, or customs fees are the responsibility of the customer.

Tracking Information

Once your order ships, you’ll receive an email with your tracking number. Please allow up to 24 hours for tracking details to update.

If you do not receive your tracking email, please check your spam folder or contact us at [your store email].

Incorrect Address

Please ensure that your shipping address is correct at checkout. We are not responsible for orders sent to incorrectly entered addresses. If an order is returned to us due to an incorrect or incomplete address, additional shipping fees may apply for reshipment.

Lost or Stolen Packages

We are not responsible for lost or stolen packages once they have been marked as delivered by the carrier. If your tracking shows “delivered” but you did not receive your package, please check with your local post office or neighbors first. If you still need help, contact us and we’ll do our best to assist.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damaged packaging and item. We’ll work quickly to resolve the issue.

Contact Us

If you have any questions about our shipping policy, please contact us at:

support@3domforge.com